Legal
Privacy Policy
At Foodra, your privacy matters. This policy explains exactly what data we collect, why we collect it, how we protect it, and the rights you have over your information.
Last updated: May 9, 2026Applies to: foodramarket.com
Summary: We collect only what we need to run the platform. We never sell your data. You can request deletion at any time. For questions, email support@foodramarket.com.
Information We Collect
1/8- When you create an account, we collect your name, email address, phone number, and wallet address to identify you on the platform.
- When you list or purchase products, we collect listing details, transaction records, delivery addresses, and order history.
- We automatically collect usage data such as pages visited, search queries, device type, browser, and IP address to improve platform performance.
- If you apply for funding, we collect farm details, financial history, and supporting documents to process your application.
How We Use Your Information
2/8- To create and manage your Foodra account and verify your identity.
- To display your product listings to buyers and process marketplace transactions securely.
- To evaluate funding applications using our AI credit scoring engine.
- To send you important service notifications, order updates, and platform announcements.
- To improve our platform features, fix bugs, and personalise your experience.
- To comply with applicable Nigerian laws and financial regulations.
Sharing of Information
3/8- We do not sell, rent, or trade your personal data to third parties.
- We share data with trusted service providers (Supabase, Privy, Vercel) solely to operate the platform under strict data processing agreements.
- Buyer delivery addresses are shared with the relevant seller only to fulfil your order.
- We may disclose information if required by Nigerian law, court order, or to protect the safety of our users.
Data Security
4/8- All data is encrypted in transit using TLS/HTTPS and at rest using industry-standard encryption.
- Wallet authentication is handled by Privy, a non-custodial system — we never store your private keys.
- Access to sensitive data is restricted to authorised Foodra personnel only.
- We conduct regular security reviews and promptly address any vulnerabilities.
- While we apply strong safeguards, no internet system is completely risk-free. We encourage you to use a strong password and keep your wallet secure.
Your Rights & Choices
5/8- You may update your profile information at any time from your account settings.
- You may request a copy of the personal data we hold about you by contacting support.
- You may request deletion of your account and associated data, subject to legal retention requirements.
- You may opt out of non-essential communications by updating your notification preferences.
- You have the right to object to processing of your data where we rely on legitimate interests.
Cookies & Tracking
6/8- We use essential cookies to keep you logged in and maintain your session securely.
- We use analytics cookies (Vercel Analytics) to understand how users interact with the platform. No personally identifiable data is shared with analytics providers.
- You can disable cookies in your browser settings, though some platform features may not function correctly without them.
Children's Privacy
7/8- Foodra is not intended for users under the age of 18. We do not knowingly collect personal data from minors.
- If you believe a minor has created an account, please contact us immediately at support@foodramarket.com and we will remove the account promptly.
Contact & Updates
8/8- For any privacy-related requests, questions, or concerns, email us at support@foodramarket.com.
- We may update this Privacy Policy from time to time. We will notify you of significant changes via email or an in-app notice.
- Continued use of Foodra after updates constitutes acceptance of the revised policy.
Have a privacy concern?
Our team responds to all privacy requests within 5 business days.
By using Foodra, you agree to this Privacy Policy. See also our Terms of Service.